Field Technician

Location: Columbus, Ohio
Type: Full-Time
Vehicle & Benefits Package Provided

Pay Range: $22-$26/hr

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About the Role

As a Field Technician at Haywire, you’ll be the hands-on connection between our network and our customers. You’ll install, replace, and maintain customer premise equipment (CPE) such as routers, Wi-Fi systems, ONTs, and related devices. You’ll also handle cabling and low-voltage wiring to ensure our residential and business customers enjoy fast, reliable service.

Key Responsibilities

• Install and replace CPE (routers, ONTs, Wi-Fi access points, etc.)
• Perform service calls, upgrades, and preventive maintenance
• Troubleshoot cabling and equipment issues
• Pull, route, and secure low-voltage cabling (fiber, Ethernet, coax)
• Terminate cables, install wall jacks, and patch panels
• Test cables and connectivity using diagnostic tools
• Install cameras and IoT equipment at multi-family properties
• Document all work (equipment serial numbers, service notes, network details)
• Escalate complex issues to engineering or NOC teams as needed
• Follow safety protocols and maintain company tools, vehicle, and equipment

Qualifications

Required

• Experience with cabling, terminations, and low-voltage installations
• Skilled with hand tools, power tools, and cable testers
• Basic understanding of internet/Wi-Fi equipment
• Strong attention to detail and pride in professional, clean installations
• Valid driver’s license and ability to travel within service area
• Comply with company drug testing policy, including pre-employment and random testing as required

Preferred

• Prior field service, telecom, or cabling experience
• Knowledge of structured cabling standards
• Experience installing camera systems
• Experience installing door access systems
• OSHA or safety training certifications
• Flexibility to work evenings, weekends, and holidays as needed

About Haywire

Haywire delivers high-speed internet and managed Wi-Fi solutions built for apartments and commercial properties. We’re not your average ISP — we cut the gimmicks, focus on reliability, and back it all up with shockingly awesome customer support.